Reporting Analyst

Please email your resume and position you are seeking to jobs1544@teleservicesdirect.com.

Job Summary:

Design, maintain and support web based applications and systems.

Main Responsibilities:

• Design, develop, test and implement applications and processes as assigned.
• Determine and implement improvements in system processes as feasible, cost effective, accurate and appropriate to meet company and client goals.
• Design and produce appropriate performance reporting for new initiatives.
• Daily management of assigned I.T. processing functions (reporting, sales processing, testing new initiatives, etc.)
• Managing marketing lead usage. Formatting lists for dialing platform.
• Work with Client Services Dept., Operations Mgt. and other departments to ensure customer needs and company goals and requirements are met.
• Ensure compliance with telemarketing regulatory requirements.
• Document All Processes and Procedures in IT Maintained Documentation Website
• Report project status weekly.

• HTML, ASP, and ASP.NET programming knowledge and work experience
• Experience working with SQL back end databases
• Object Oriented Coding experience  (VB / C++ / C# / .NET)
• Good attention to detail
• Report and Process Design
• UNIX/Shell Scripting
• FOXPRO
• Windows Process Automation (Scheduled Tasks, Batch Files, Etc...)
• Predictive Dialer Experience a plus