TeleServices Direct has several fully-equipped high-tech call centers located primarily in the Midwest. Its sister company TSD Global has a center in the Philippines. Together these centers utilize more than 700 workstations.

Over the last twenty years, TSD has developed a proprietary 90-day launch timeline to fully furnish, outfit & staff a center.

The characteristics of the sites are as follows:

  • Site locations chosen in proximity to universities / colleges
  • Stable attrition and absenteeism rates
  • 45-60 day cycle time for new site expansion
  • Low site density

TeleServices Direct’s corporate office is located in Indianapolis, IN

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