Locations

TeleServices Direct has several fully-equipped high-tech call centers located primarily in the Midwest. Its sister companies TSD Jamaica and TSD Global have multiple centers located in Jamaica and the Philippines. Together these centers utilize more than 700 workstations.

 

Over the last twenty years, TSD has developed a proprietary 90-day launch timeline to fully furnish, outfit & staff a center.

 

The characteristics of the sites are as follows:

  • Site locations chosen in proximity to universities / colleges
  • Stable attrition and absenteeism rates
  • 45-60 day cycle time for new site expansion
  • Low site density

 

TeleServices Direct’s corporate office is located in Indianapolis, IN