IT Project Manager

Please email your resume and position you are seeking to jobs1544@teleservicesdirect.com.

Job Summary:

Maintain, support and develop programs, applications and systems to support IT processing and projects.

 

Main Responsibilities:

  • Design, develop, test and implement system changes.
  • Daily management of assigned I.T. processing functions (reporting, sales processing, testing new initiatives, etc.)
  • Managing marketing lead usage. Formatting lists for dialing platform.
  • Work with Client Services Dept. to ensure customer needs are met.
  • Monitor marketing program performance and proactively develop ways to improve it
  • Design and produce appropriate performance reporting for new initiatives.
  • Ensure compliance with telemarketing regulatory requirements.
  • Improve automation of system processes as feasible, cost effective and appropriate.
  • Document All Processes and Procedures in IT Maintained Documentation Website
  • Report project status weekly.


Technical Skills:

  • Programming knowledge and work experience with Microsoft SQL 
  • Must have Object Oriented Coding experience  (VB / C++ / C# / .NET)
  • Good attention to detail
  • Report and Process Design
  • UNIX/Shell Scripting
  • FOXPRO
  • Windows Process Automation (Scheduled Tasks, Batch Files, Etc..)
  • Predictive Dialer Experience a plus