Industries

TeleServices Direct is committed to understanding and implementing strategies that meet the specific needs of each client.  As a result, TSD has become the go-to call center for some of the largest financial services and entertainment / media companies in the world.  Over the years, TeleServices Direct has contacted more than 20 million customers on behalf of the nation's most distinguished Fortune 500 companies.

 

TeleServices Direct possesses deep industry and functional expertise developed through years of relevant experience.  This established history of service allows us to customize the best marketing solutions to meet each client's individual objectives within any particular discipline and industry.

 

TeleServices Direct has developed the following programs:

Financial Services
  • Welcome / Activation  / Conversion
  • Win-back 
  • Surveys
  • Up-sell / Cross-sell
  • Follow up to mail campaign
  • Retention
  • New Customer Acquisition
Telecommunications / Bundled Services
  • Broadcast Messaging
  • Security Alerts
  • Welcome calls
  • Win-back
  • Up-sell / Cross-sell
  • Retention
  • New Customer Acquisition
Subscription-Based Services
  • Welcome / Activation  / Conversion
  • New Customer Acquisition
  • Win-back
  • Retention
  • Customer Satisfaction Surveys
Media / Entertainment
  • Welcome / Activation  / Conversion
  • Win-back
  • Up-sell / Cross-sell
  • Retention
  • New Customer Acquisition
  • Customer Satisfaction Surveys
Political Campaigns
  • Voter Registration
  • “Get-Out-The-Vote”
  • Polling