TSD Jamaica

Off-shore outsourcing is one of the most powerful tools available to marketers today, and TSD Jamaica is leading the way. TSD Jamaica is able to provide top notch professional telemarketing services at a fraction of the cost - normally 40-50% of the cost of traditional telemarketing services.

Even more exciting, you benefit from off-shore efficiencies without sacrificing performance. Jamaican agents speak English as a first language and exhibit a close idiomatic and cultural affinity to North America. Our highly trained agents are courteous and friendly, and they regularly out-perform competing centers in the United States on the same product-line.

Our call centers (in Kingston and Montego Bay) maintain a level of technological and infrastructural sophistication that rivals most US facilities: we operate with a Voice Over IP (VOIP) data and voice network that takes advantage of Jamaica's island-wide submarine fiber optic ring.

Jamaican Centers Offer:

• Operations since 2002
• Inbound & outbound capabilities
• Fully predictive dialers
• Multiple call center locations in Kingston and Montego Bay facilitate benchmarking
• Agents with English as a first language
• Professional environment
• Fully integrated VOIP technology
• Remote monitoring capabilities
• Seamless and real-time integration with U.S. technical hub